October 31, 2007: Glass Lantern, LLC has ceased operation. No further orders may be placed, and no further support can be provided, as the company is now dissolved. Thanks to those who supported us!

Pixfer
XP

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Why is the basic version free? What's the catch?
No catch. You are welcome to use the free version of Pixfer for Microsoft Windows XP for as long as you like. We figure that happy users are our best advertising, so the basic version is our way of getting the word out about the full version, and we'd like you to use it as long as you like. Of course, we encourage you to purchase a license key for the full version to help fund further development and testing. Thank you for your support!

When renaming files, what file types does Pixfer for Windows XP support?
Pretty much any digital images that contain EXIF information are supported, including JPEG. In addition, special options in many RAW formats are also available. For example, subsecond information in NEF files from Nikon SLR digital cameras can be used for file renaming. If a file does not contain any EXIF data, the file's date and time stamp is used instead.

Don't multiple simultaneous transfers slow everything down?
Pixfer for Windows XP was written using a technique called threading that can juggle multiple transfers efficiently.

What exactly is S.M.A.R.T. hard drive checking?
Especially in laptops, hard disks have a significant possibility of failure. Disk manufacturers recognize this, and many implement an internal reliability measurement system called S.M.A.R.T. Pixfer can enable this functionality if it is supported by the drive, then check the drive's current performance vs. the warning thresholds that the manufacturer has set. If any of these thresholds are exceeded, Pixfer provides a warning and indicates exactly which parameter failed. If you prefer to manually check your drive's current S.M.A.R.T. status, you can get a full readout of all data that the manufacturer provides at any time.

I'm using a PCMCIA adapter to transfer images, and it is really slow. Why?
Most PCMCIA (PC Card) adapters operate in a mode called "16 bit". This mode uses nearly 100% of the computer's processor to do the transfer, causing the entire machine slow down. Multiple simultaneous transfers in this case will not be much faster than doing them individually since the PCMCIA transfer is taking so much CPU power. Manufacturers such as Delkin and Lexar currently sell 32-bit Cardbus PCMCIA adapters that are much faster and much more efficient. We recommend using one of these adapters, or a USB 2.0 or Firewire adapter to maximize your transfer rate.

Macintosh?
Not yet. You can try it under an emulator, but some of the functionality uses low-level Windows functionality, so certain features (e.g. S.M.A.R.T. hard drive checking) are less likely to work than the core functionality. If you would like to see Pixfer on the Macintosh, let us know.

IPTC data?
This is a tough one for us. We'd like to support writing IPTC data into the files as they are being transferred, but we've simply seen too many incompatibilities with IPTC. Especially in RAW format images, changing the header can cause manufacturer-specific information to be lost, or can cause the entire image to fail to load in other applications. Our goal is to transfer images safely, and we do not currently believe that IPTC helps with that goal. Fortunately, you can still use Pixfer to transfer your images quickly and safely to your PC, then use one of the many IPTC applications to add IPTC information to the files. If IPTC is the key feature preventing you from purchasing Pixfer, let us know - if this is blocking enough people, we will reconsider.